Visit the Norm Thompson website to see their current coupons and promo codes.
By: Hayley Matthews,
Norm Thompson Store Editor
Norm Thompson will help you escape from the ordinary and outfit yourself in the extraordinary. They supply their buyers with fashionable clothing, comfort-fit footware, unique gifts, and gourmet foods, all guaranteed to please you. Everything they sell enjoys a worry-free lifetime guarantee. Returns don't get much simpler and easier than their "You Be the Judge" policy. If at any time you are not completely satisfied by your purchase, you can send it back for a full refund. Along with their focus on customer satisfaction, Norm Thompson also makes an effort to help the environment. Located in Oregon and founded by a passionate fisherman, Norm Thompson champions sustainability. Their headquarters has distinguished itself as one of the first certified "green" buildings in the U.S. In all aspects of their business, Norm Thompson cares about getting it right. When you shop online with them, you can be certain you'll have a quality experience.
Here are some commonly asked questions about Norm Thompson:
Norm Thompson lets you use your Coupon Code at Checkout. Only 1 code is allowed per purchase. Click on the orange "Checkout" button next to the icon of your Shopping Bag, and you'll see your billing information, order summary, and estimated order total, as well as a tab marked “Promotion Code.” Type your code in the box that says "Promo/Coupon Code (optional)" and then click on Apply to update your order and get your discount.
For items returned in their original condition within 90 days of delivery, Norm Thompson will refund or exchange your purchase price, excluding discounts and shipping/handling charges. All you have to do is fill out the Exchange/Return Form attached to every packing slip, then pack up your item, include the form, and send it back to Norm Thompson. It will take 2-3 weeks to process your return. You should allow for 1-2 billing cycles until you see your refund. Norm Thompson will email you a return confirmation for your records. If you need a faster exchange, contact their customer service via phone at 1-877-718-7899.
Norm Thompson ships in-stock items within 24 hours of receipt. For standard shipping, excluding holidays, expect your package to arrive within 4-7 business days. Orders placed after 1:30pm Eastern Time will be considered next business day. If an item is not in stock, Norm Thompson will notify you when to expect your delivery. You can track your order online by visiting the Order Status page found in My Account. All you need is the billing zip code and the order number given in your confirmation email to easily and quickly track where you order is in the delivery process.
Norm Thompson's Corporate Campus is located west of Portland in Hillsboro, Oregon. It is distinguished as one of the first certified "green" buildings in the United States. When employees need to stretch their legs, a scenic, peaceful path meanders through the protected wildlife refuge located directly behind Norm Thompson's corporate headquarters.