Visit the Big Al’s website to see their current coupons and promo codes.
By: Ryan Frankel,
Big Al’s Store Editor
Big Al's Aquarium Services is an aquatic mail-order specialist in all things pet-related. When shopping for your fish, reptiles, dogs, cats, birds, or other small animals at Big Al's, you can stay at home and get big savings on apparel, food, toys, and all the supplies your pet could want. Big Al's stocks a comprehensive library on different kinds of pets to inform and entertain pet-owners. A highly knowledgeable customer service team is on call to help you find the right cat carrier or aeration equipment to fit your individualized needs. You can also improve your pond with pest control, thermometers, filters, ornaments, and many more maintenance items to keep your backyard looking healthy. Big Al's wide selection of thousands of products gives you the best price to keep your dog barking, your cat purring, your fish swimming, and your reptiles doing whatever reptiles do!
Here are some commonly asked questions about Big Al’s:
Get your pet supplies at Big Al's at a discount using applicable offers on your purchase. All you need to do is go to your Shopping Cart, and you'll see a blank space provided for Discount Codes. In this space, beneath the words "Enter your coupon code if you have one," type in your code. Click on "Apply Coupon" and your Grand Total will change to include your savings. You may then proceed to checkout with a valuable deal on your Big Al's purchase.
Big Al's will refund customers for returns made on unused items within 60 days of purchase. Items returned in 30-60 days will be subject to a restocking fee. Keep all products in the original package and include all parts, accessories, warranty cards, and instructions. Properly package the return so that it arrives safely and in acceptably new condition. Big Al's will replace products that arrive to you damaged or defective. Big Al's offers assistance with any order discrepancies when notified within 48 hours of the customer receiving the package. Cash refunds are only issued for defective products or anything sent to you in error. Customers can request Online Credit in place of a refund. Before you ship items back to Big Al's, call their customer service department toll-free for a return authorization number. If something arrives to you in error, you can refuse the package, and when Big Al's receives it back, you'll get a full refund.
Yes, Big Al's guarantees that you won't find lower prices on pet supplies anywhere else. If you do see an identical product in stock and sold anywhere online for less money, Big Al's will beat that price by 5%. This Lowest Price Policy allows customers to rest assured that Big Al's has the best available prices on the web. All price matches include taxes and shipping charges from the competitor's site. Heavy-weighted items cannot be price matched because of variations in shipping charges. Products sold by auction websites or outside the country are not eligible for price matching. Big Al's cannot deduct CIP points redemptions or coupon codes on top of any approve price match. To make a claim, contact Big Al's Call Center.
You can join Big Al's VIP Program for free and start receiving rewards on every purchase. As a member, you benefit from a points system that rewards you for every dollar spent at Big Al's. Each point is worth $0.03 in Big Al's credit and can be used on any purchase. This means that with 500 VIP points, you earn $15 in savings! Keep your account active, because points will expire after a year of no purchases at Big Al's. Members also enjoy a full 1-year, no-hassle warranty on all electronic products at no additional cost.